This Privacy Policy covers all products and services offered by Flowve, including ClipFlow. By using our products, you agree to the collection and use of information as described in this policy.
1. Who We Are
Flowve ("we", "us", or "our") is an independent software studio that builds tools for content creators and streamers. Our products include ClipFlow, a desktop application for scheduling and publishing video content across social media platforms.
For questions about this policy, contact us at: flowveapp@gmail.com
2. Information We Collect
We collect the following types of information:
- Account information: When you create an account or purchase a license, we collect your email address and payment information (processed securely by our payment provider, LemonSqueezy).
- License data: We store your license key and activation status to verify your subscription or purchase.
- Usage data: We may collect anonymous, aggregated usage statistics to improve our products. This data cannot be used to identify you personally.
- Social media tokens: When you connect social media accounts to ClipFlow, OAuth access tokens are stored locally on your device, encrypted using your operating system's secure credential storage. We do not store your social media tokens on our servers.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Process payments and manage your license or subscription
- Send you important product updates, security notices, and support responses
- Verify license validity and prevent unauthorised use
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your data for advertising purposes.
4. Social Media Platform Data
ClipFlow connects to third-party social media platforms (YouTube, TikTok, Instagram, Facebook, X/Twitter) on your behalf. When you authorise these connections:
- OAuth tokens are stored locally on your device and are never transmitted to Flowve's servers in unencrypted form.
- Content you choose to post via ClipFlow is transmitted directly to the respective platform's API.
- Each platform's own privacy policy governs how they handle your content and data.
- You can revoke ClipFlow's access to any connected account at any time through the platform's own account settings.
5. Data Storage and Security
We take reasonable measures to protect your personal information. Specific measures include:
- Encryption of sensitive credentials using OS-level secure storage (Windows DPAPI / macOS Keychain)
- Secure HTTPS connections for all data transmitted between our app and our servers
- Payment processing handled entirely by LemonSqueezy — we never store your credit card details
6. Data Retention
We retain your account information and license data for as long as you maintain an active account, plus a reasonable period thereafter for legal and business purposes. You may request deletion of your data at any time by contacting us at flowveapp@gmail.com.
7. Third-Party Services
Our products use the following third-party services:
- LemonSqueezy — payment processing and license management
- YouTube / Google — video publishing via YouTube Data API
- TikTok — video publishing via TikTok Content Posting API
- Meta (Instagram & Facebook) — publishing via Meta Graph API
- X (Twitter) — publishing via X API v2
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your data, and the right to withdraw consent. Contact us at flowveapp@gmail.com to exercise these rights.
9. Children's Privacy
Our products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the date above.
11. Contact Us